Casino1 Review

• Powered by: NetEnt, Extreme Live Gaming, BetSoft, NextGen Gaming.
• License: Curaçao.
• Languages: English, Spanish, German, French, Finnish, Italian, Norwegian, Russian, Swedish.
• Currencies: EUR.
• Restricted countries: USA, Turkey, Israel, Singapore, UK.

Deposit Methods:

		Maestro	Visa Electron
			EcoPayz
	Sofort

Casino1 Review

Founded in 2016, Casino1 is a newbie in the world of online gambling. It is owned by Game Tech Group, which also includes other online casinos like Cashpot Casino or Crazy Casino.

The website might seem a bit boring to a seasoned player who has been to many online casinos. The colors are dull especially in comparison to those flashy webpages on other online gambling websites that are sometimes too distracting. Well, that might actually be an advantage for some of you – such kind of design might help you focus on what you are looking for and stay concentrated during the game.

Clearly, as one of the youngest online casinos, Casino1 needs some time to settle and fine-tune some things. However, it already has all in you need to make money – a selection of games of various types and an opportunity to deposit and withdraw money securely.

Software

Casino1 uses software from top providers, like Net Entertainment, Extreme Live Gaming, BetSoft and NextGen Gaming. That means you can enjoy NetEnt’s favourite Starburst, BetSoft’s Mr. Vegas Jackpot or NextGen’s Batman – all on a single website.

The casino doesn’t require you to install any software to play – all games are available instantly. Unfortunately, there are no mobile applications for Casino1. Moreover, the website can’t be accessed via a mobile device, which is a serious drawback. However, Casino1 claims that the mobile version of the casino is currently under development and it won’t take long to be launched.

Drawbacks

If you’re determined to read Casino1’s terms and conditions, FAQs and all the general stuff about the casino from cover to cover, you might eventually end up with dozens of windows opened on your PC. Quite inconvenient and irritating, don’t you think?

Bonuses rules

We’ve found it hard to figure out requirements for getting some of the bonuses at  Casino1. Thus we recommend you reading T&C carefully before playing at this Casino. Mind that the rules vary depending on your choice of language which is more than weird. And to tell you the truth, the selection of bonuses at Casino1 could have been bigger.

No mobile casino

Shamefully, you can’t play any of the games available at Casino1 via a mobile device. However, it is claimed on the Casino1 website that the situation will soon be fixed. Well, let’s hope!

Customer support flaws

A 24/7 customer support service is a standard for the industry. However, Casino1’s live chat is often offline and if there’s an operator online, it takes them a lot to answer. Besides, customer service can be reached via a phone call only from 09:00 to 22:00 GMT. Pretty inconvenient, don’t you think?

Games

Casino1 offers you a variety of games which includes most of the popular types. At the casino, you’ll find an extensive selection of slot games. Try your luck at classic slots, video slots and a progressive jackpot video slot machine.

As for table games, there are some variants of roulette, blackjack, poker, video poker and baccarat. Besides, you can enjoy scratch cards, Reels of Fortune, Keno, Fortune Wheel.

Members of the Casino1 VIP club have access to a range of exclusive games of slots, poker and blackjack. You can also enjoy live casino tables powered by Extreme Live Gaming.

One of the things we like about Casino1 is that it has a Game Rules section where you can find out how to play a particular game at this casino. By clicking on a game that seems interesting to you, you’ll be able to read general game description, its objective, rules, as well as details about payoffs and options you’ll have while playing. However, the pages with game rules open up in new windows which clearly needs some fine-tuning as they’re hard to scroll and don’t fit the size of the browser window.

Also, if you’re still not quite confident about your ability to play a particular game, you can practice without betting any real money.

Bonuses

Welcome bonus of up to 800 EUR

Casino1 offers newcomers a generous welcome bonus. Your first deposit is matched with a 400% bonus up to 800 EUR.

Payment method deposit bonus at Casino1

Depending on which of the deposit options you choose, you can get extra 15% on your deposits. You’re entitled to this bonus if you deposit via Neteller, Skrill, Ukash, Giropay, Sofort or Postepay. However, in order for you to be able to withdraw any money, first you have to play through this deposit 25 times.

Free spin bonus of up to 100 EUR at Casino1

Casino1 often introduces new free spin bonuses. You have a chance to convert your winnings from free spin games to bonus funds. To apply you need to make a deposit of minimum 50 EUR after getting free spins. For more details on this particular bonus, check out the Bonus Terms and Conditions section on the Casino1 website.

VIP bonuses at Casino1

There’re four VIP levels at the casino – Silver, Gold, Platinum and Black. You proceed from one level to another by getting loyalty points which you receive for every 10 EUR wager. By making your first deposit, you automatically get the Silver VIP badge, and then, depending on how much you deposit, you move up the VIP scale. For each 100 points you get 1 EUR. Otherwise, you can save points to proceed from one VIP level to another. Also, the higher your VIP level is, the more quickly you accumulate comp points.

At Casino1, VIPs are entitled to a personal managers, exclusive promotions, special birthday gifts and many more.

Security and Payments

Casino1 uses 128-bit SSL encryption and its servers are secured by the latest firewall technology, which means your sensitive data is absolutely safe. As for fair play, the Casino1 software is audited by a trusted third-party auditor – Gaming Laboratories International (GLI). The casino utilizes a certified RNG that is audited too, meaning that the games at Casino1 are truly fair, random and tested.

You can deposit via a number of options, some are country-specific, others are available internationally. Besides, by choosing some of the deposit methods, you’re entitled to a 15% bonus.

The withdrawal limit is 5,000 EUR monthly, which is rather low. Also, it might take you up to 10 days to take money out from your account, but it´s only for credit and debit card holders. For those of you who use Bank Transfers the period is 5 days and e-wallets it’s even less – just 24 hours.

Support

Got any questions about gambling at Casino1? Make use of the FAQ section to find answers to most questions. If you still have some issues unresolved, feel free to contact the casino’s customer support service. You can ask for help via live chat, phone or by email using the contact form on the website. Weirdly, it is claimed on the website that the customer support service is available 24/7. Still, live chat operators are sometimes offline and you’re required to leave a message via a standard email contact form. Also, you can phone the service from 09:00 to 22:00 GMT, which doesn’t account for 24 hours either.